Visa Instalment Solution conveniently convert purchases into Easy Instalment Plans (EIP) directly from the point-of-sale (POS) terminal.
You may also want to read our Customer Complaints Service Charter
For any ADIB Direct concern / issue gtbhelpdesk@adib.com
Account Opening / Mandates Updates (Trade License/Signatory Amendments)adibserviceao@adib.com
For ODD/Periodic Review (Expired KYCs/Ownership Change)WBG.KYC@adib.com
Onboarding (NTB)Respective RM
You can send your profile update (KYC) documents requested by the Bank to tawtheeqhub@adib.com
For ODD/Periodic Review (Expired KYCs/Ownership Change) send email to WBG.KYC@adib.com
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To raise a concern with the Sanadak of the UAE Click here
